Frequently Asked Questions
Everything you need to know about shopping with Classic Whimsy Shop.
What is the typical shipping time for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days within the continental US, while international shipping may take 10-21 business days depending on your location.
How can I ensure I am ordering the correct size?
Each product page includes a detailed sizing chart with measurements in both inches and centimeters. We recommend measuring a similar garment you already own to compare fit, as our 'Classic' line is tailored for a true-to-size vintage silhouette.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided for domestic returns.
What payment methods do you accept?
Classic Whimsy Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your garments sustainably produced?
Quality and ethics are at our core. We partner with small-batch manufacturers who prioritize fair labor practices and utilize high-quality, durable fabrics designed to last for years rather than a single season.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website. You can also view your order status at any time by logging into your account.